How to order

Delivery of Your Certified Translation

Choose how you receive your translation: by mail, as a certified PDF, or by courier anywhere in Canada and abroad.

Delivery options you can choose in your order

Canada Post regular mailSigned hard copy mailed to your address.
Free
Canada Post XpresspostPriority mail with tracking.
$30 + tax
Certified PDF copySent by email, ready to upload to IRCC and other institutions.
Hard copy + PDFMailed hard copy plus the certified PDF by email.
+$15 + tax
Pick up in personAt our Toronto offices (Bloor or Yonge) during business hours.
Free

Select the delivery option in the online order form. Prices are before tax (HST 13%).

Courier delivery in Canada and abroad (FedEx, UPS, Purolator, DHL)

Need it faster, or need the hard copy sent to another country? Book a courier yourself and we hand your package to the driver at our office.

  1. Choose a courier. FedEx, UPS, Purolator or DHL Express (convenient for international shipping). Compare prices and delivery times on their websites.
  2. Create a shipment online. Use our office as the pickup (sender) address:
    • Toronto (Bloor): 3250 Bloor Street West, East Tower, 6th Floor, Etobicoke, ON M8X 2X9, phone (647) 985-7174
    • Toronto (Yonge): 4711 Yonge Street, 10th Floor, North York, ON M2N 6K8, phone (647) 984-5006
    • Ottawa: 1 Rideau Street, 7th Floor, Ottawa, ON K1N 8S7, phone (613) 769-5540
    Enter your own address, or the address abroad, as the delivery address.
  3. Pay the courier on its website.
  4. Email us the shipping label (PDF). We print it and attach it to your package:
  5. Schedule a pickup at our office on a business day, between 10:00 AM and 4:00 PM.
  6. Forward the courier confirmation to the same email: tracking number, pickup date and courier name, so your package is ready for the driver.
  7. Track your package with the tracking number from the courier.
Shipping abroad
  • Choose the courier's documents or document envelope service; certified translations have no commercial value.
  • Add the recipient's phone number: couriers need it for international delivery.
  • Most institutions abroad ask for the signed hard copy, so order the hard copy, not only the PDF.
Tips: book the pickup 2-3 business days ahead, list our office phone number for the driver, and keep your tracking number.

Our offices

Toronto (Bloor)3250 Bloor Street West, East Tower, 6th Floor
Etobicoke, ON M8X 2X9
Phone: (647) 985-7174
Email: agency@taontario.ca
Hours: Mon-Fri 9am-6pm
Toronto (Yonge)4711 Yonge Street, 10th Floor
North York, ON M2N 6K8
Phone: (647) 984-5006
Email: yonge@taontario.ca
Hours: Mon-Fri 9am-5pm
Ottawa1 Rideau Street, 7th Floor
Ottawa, ON K1N 8S7
Phone: (613) 769-5540
Email: ottawa@taontario.ca
Hours: Mon-Fri 9am-5pm

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