How to order

Arrange Your Courier Pickup in 8 Simple Steps

We make it easy to receive your translated documents. Choose from major courier services and schedule a pickup directly from one of our offices. Your documents will arrive safely at your doorstep.

How to Book Your Courier Delivery

1Select Your Courier Service

Choose a major courier service that works best for you:

✓ FedEx — International and domestic coverage
✓ UPS — Reliable cross-border service
✓ Purolator — Excellent Canadian delivery network

Any major courier is acceptable. Compare rates and delivery times on their websites.

2Create Your Shipment Online

Visit your chosen courier's website and start a new shipment:

Pickup Address (Our Office):

Select the office most convenient for pickup:

Toronto (Yonge): 4711 Yonge Street, 10th Floor, North York, ON M2N 6K8
Phone: (647) 984-5006

Toronto (Bloor): 3250 Bloor Street West, East Tower, 6th Floor, Etobicoke, ON M8X 2X9
Phone: (647) 985-7174

Ottawa: 1 Rideau St, 7th floor, Ottawa, ON K1N 8S7
Phone: (613) 769-5540

⏰ Preferred Pickup Window: 9:00 AM to 1:00 PM

Delivery Address: Enter your home or preferred delivery address

3Pay for the Shipment

The courier calculates shipping cost based on:

  • Service type (Express, Standard, etc.)
  • Destination location
  • Package weight and dimensions

Complete payment directly on the courier's website using your preferred payment method.

4Obtain Your Shipping Label

After successful payment, the courier will provide you with a shipping label (also called a waybill) as a PDF file.

📧 Email the PDF label to our office:
We'll print and attach it to your package for pickup.

Note: Some FedEx services can arrange label pickup, but emailing the PDF is the fastest option.

5Schedule the Pickup

While logged into the courier's website (or as a guest), schedule a one-time pickup for our office address.

Select:

  • Preferred date for pickup
  • Time window between 9:00 AM – 1:00 PM
  • Confirm our office address
6Notify Our Office

Forward the courier's confirmation email to us, which should include:

  • ✓ Tracking number
  • ✓ Scheduled pickup date and time
  • ✓ Courier service name

This ensures our team knows when to have your package ready for the driver.

7Courier Collects Your Package

On the scheduled day, the courier driver arrives at our office and collects your package containing your translated documents.

✓ Your package is secure and ready to ship!

8Track Your Shipment

Use the tracking number provided by the courier to monitor your package in real-time.

You can:

  • View real-time location updates
  • Receive delivery notifications
  • Confirm estimated delivery date

💡 Pro Tips for Smooth Delivery

  • Plan ahead: Schedule pickup at least 2-3 business days in advance
  • Confirm contact: Ensure our office phone number is listed for the courier driver
  • Choose convenient time: Select a time window when you'll be home to receive your documents
  • Keep records: Save your tracking number and emails for reference

Need Help? Contact Our Offices

Toronto (Yonge)

4711 Yonge Street, 10th Floor
North York, ON M2N 6K8

📞 (647) 984-5006 📧 yonge@taontario.ca

💬 WhatsApp

Mon-Fri: 9am-6pm

Toronto (Bloor)

3250 Bloor Street West, East Tower
6th Floor, Etobicoke, ON M8X 2X9

📞 (647) 985-7174 📧 bloor@taontario.ca

💬 WhatsApp

Mon-Fri: 9am-6pm

Ottawa

1 Rideau St, 7th floor
Ottawa, ON K1N 8S7

📞 (613) 769-5540 📧 ottawa@taontario.ca

💬 WhatsApp

Mon-Fri: 9am-5pm

Ready to Order Your Translation?

Start your order today and arrange courier delivery when your documents are ready.

Order Now